The Carrier, registered and acting in accordance with the requirements of the State
of shipment, on the one hand, and
The Client (an individual or an entity) that orders and pays for the passenger
transportation (including baggage transportation) service, including in favour of a
third party, on the other hand, have concluded this Public Offer Agreement
(hereinafter referred to as “the Agreement”) as follows:
SUBJECT MATTER OF AGREEMENT
On the basis of this Agreement the Carrier undertakes to provide transportation
services for the Client and its baggage (hereinafter referred to as “the Service”),
according to the route, date and shipment time chosen by the Client, and the Client
shall pre-pay for the Service.
An itinerary issued to the Client is an integral part of this Agreement, and the
evidence of conclusion of the Agreement and the Contract of Carriage between the
Carrier and the Client.
The passenger’s itinerary is generated in accordance with the Client's choice and
relevant information about the services of the Carrier, stored in GILLBUS software
package (hereinafter referred to as “the PC”).
The number of passenger’s itinerary shall be computer-generated and is a unique
number of the Agreement.
The itinerary gives no right to use the Service, and shall be exchanged by the Carrier
against a ticket or a boarding pass.
The term of acceptance of this public offer is unlimited.
RIGHTS AND LIABILITIES OF THE PARTIES
Rights of the Carrier:
change the terms of Service, including reissue or refund for unused carriage
service by pre-posting of the information on the PC;
Liabilities of the Carrier:
to provide a Service in accordance with the selected Route;
in case of cancellation or changes in the Service to return the funds received
as an advance payment to the Client;
to provide advice on issues arising for the Client about the use of the
Services: ordering, terms of order renewal and return of the Itinerary sheet;
to maintain the confidentiality of the information received from the Client;
to familiarize the Client with the Rules of passengers transportation and
conditions of ordering, renewal and return of the passenger’s Itinerary;
to exchange the Itinerary for a ticket or a boarding pass.
Rights of the Client:
to get advice on issues arising for the Client about the use of the Services:
ordering, terms of order renewal and return of the Itinerary sheet;
Liabilities of the Client:
to pay for the Service;
to provide reliable information required to place an order;
to claim observance of confidentiality with respect to information provided
during the advance payment,
when exchanging the itinerary for a ticket or a boarding pass to provide proof
of the Client’s identity.
TERMS OF PAYMENT
The Client shall pay for the Carrier’s services by means of 100% advance payment in
cash, bank transfer, or by a credit card.
The price of Services is formed from the actual price of the service, fare charges and
taxes, taking into account the remuneration of the third party involved in the
conclusion of this Agreement, and is indicated in the passenger’s Itinerary.
TERM OF SERVICE PROVISIONING
The route, date, and time of departure and arrival are displayed in the Itinerary.
Arrival at the destination specified in the Itinerary is considered to be the end of the
The Carrier is responsible for:
provision of the services to the Client;
delay and/or cancellation, and/or transfer, change the terms of service
the level of service on its routs.
The Client is responsible for:
provision of false information at registration of the Service;
preparation of necessary documents (visa, etc.) to cross the borders of other
Exemption of the Carrier from liability:
for deviations from the schedule, late serving of the vehicle caused by force
majeure (including, but not limited to: weather conditions, traffic congestions
(“plug”) on the roads, the actions of government agencies, etc., as well as the
actions of the passengers themselves, affecting the performance of
obligations) or other reasons (technical faults of the bus on the way to the
point of departure), which the Carrier could not foresee and prevent despite
the measures taken;
for the costs incurred by the passenger as a consequence of delayed arrival
at the destination point;
for any losses incurred by the passenger as a result of criminal activity of any
individual (including other passengers, traffic participants or crew members);
in case of any problems arising for a passenger when applying to the
government authorities regarding the documents (passport, visa, insurance,
etc.) or the contents of passenger’s baggage;
for items left or forgotten in the bus.
SETTLEMENT OF DISPUTES
Any dispute, controversy or claim, which may arise with respect to this Agreement or
in connection with its implementation, shall be settled by the parties in an amicable
All disputes shall be considered based on a written statement sent by mail or fax
only. Pre-trial procedure for settling the dispute is mandatory.
In case of changes to this Agreement, its suspension or termination the Carrier is
obliged to provide the Client with all the services it has already paid for.
Each Party shall ensure the other party that it has the necessary legal capacity, as
well as all the rights and powers necessary and sufficient for the conclusion and
execution of the Agreement in accordance with its terms.